MBI Worldwide Once Again Receives Top Customer Satisfaction Rating By HRO Today Baker’s Dozen Publication

MBI Worldwide–a NAPBS-accredited provider of customized global employment screening solutions, receives another top customer satisfaction rating in the 2017 HRO Today Baker’s Dozen publication.  This publication recognizes employee background check and screening firms that excel in the overall breadth of service they provide to customers.

ST. PETERSBURG, FL. December 2, 2017–MBI Worldwide is once again ranked in the HRO Today Baker’s Dozen Customer Satisfaction Publication as one of the top employment background screening companies in the nation.   This exclusive list recognizes employment background screening firms that excel in the quality and overall customer service they provide to their customers.  In addition, the HRO Today Publication ranks MBI Worldwide as one of the top three employment screening companies in the nation for quality of service.

The announcement marks the second consecutive year MBI Worldwide has been recognized by the HRO Today survey.

“We are honored to once again be confirmed by HRO Today in their customer satisfaction survey as one of the top employment screening companies in the nation”, said Kandi Chapman, President of MBI Worldwide.  “Our commitment to providing our clients with a high-touch level of superior customer service while safeguarding and streamlining their background screening process, is important to us and we are excited that those efforts are continuously being recognized on a national level.”


HRO Today reached out to more than 50 providers of background screening services. The list of 13 winners is based on feedback from the customers of employee screening providers. This data is then collected and analyzed across three subcategories including service breadth, deal sizes, and quality.  The HRO Today Baker’s Dozen list is recognized as the most referenced and largest survey of its kind in the employment screening industry and can be found by visiting HROToday.com.

In addition to MBI Worldwide’s listing in the 2017 HRO Today Baker’s Dozen publication, this year has been a significant year of recognition and achievement for the Company. MBI Worldwide received its SOC-2 Compliance Certification as well as securing its third consecutive three year contact as a preferred vendor with Premier, Inc. Healthcare Alliance making MBI Worldwide a leading provider of employment screening and background checks for the healthcare industry.

About MBI Worldwide  

MBI Worldwide is an accredited and SOC 2 certified consumer reporting agency offering compliant employment background screening services, high-touch customer service, report accuracy and protection of Applicant Rights.  MBI Worldwide is a founding member of the National Association of Professional Background Screeners (NAPBS®) and is one of only one hundred consumer reporting agencies accredited by the Association’s rigorous onsite audit of policies and procedures across six critical areas: legal compliance, consumer protection, client education, product standards, service standards, and general business practices.

For more information about MBI Worldwide or to schedule a complimentary software and ordering demonstration,  visit the company’s website at www.mbiworldwide.com or by calling the company directly at 866.275-4624.

Leave a Comment